This article explains how to archive or close an order within the system. It provides step-by-step instructions for navigating the menu, selecting the appropriate service, and completing the archiving or closure process, including optional export and messaging features.

How to archive or close an order

Follow the steps below to archive or close an order:

1. Click Menu.
2. Click Order.
3. Click Archive/Close.
   (If a portal has not been created, this button will appear as Close instead.)
4. Select your Service from the list.
5. Select export if desired.
6. Add a message if desired.
7. Click Order.