This article explains how to inactivate and activate user accounts within a project, a function restricted to members of the Administrators group. It covers the steps required to remove a user's access by inactivating their account, as well as how to restore access by reactivating an existing inactive user.
This feature requires membership of the admin group Administrators.
Inactivate users
If a user has left and you need to remove their access, you can inactivate their account. Inactive users can no longer log in to the project and are only visible to administrators under Inactive.
- Click on the row of the user you want to inactivate.
- Click on User information.
User Overview page showing a selected user's action panel with available quick-action buttons.
- Change Active to No.
- Click on Save.
User Information dialog; note the Active status toggle and Save button highlighted.
Once saved, the user will appear under Inactive.
User Overview page showing the Inactive filter selected; note the highlighted filter option.
Activate users
- Click on the row of the user you want to activate, as described above.
- Follow the steps above, but change Active to Yes.
- If the user is a regular user and not a bid user, also change Hidden to No.
- Click on Save.