2026-10-09 Status in Next Project - e-Invoice and Revenue Accounting – Helpdesk

2026-10-09

Here you can find an FAQ for e-Invoice

Questions received by our support team and their status

It is not possible to change the accounting as the final approver. - Current solution: The person who approved most recently revokes their approval, changes the accounting to the correct one, and approves again. Make sure that the person who is going to approve has the right to manage accounting. This is shown under the project's approval flow. We are looking into how this should work going forward
A final approver cannot remove another final approver's approval, even if they belong to the same cost center - We are looking into how this should work going forward
It is not possible to select several invoices for approval at the same time. - This is because approval is now performed at the line level. We are looking into whether a solution should be implemented to handle the lines of several invoices at once.
It is not possible to change an approval flow specified as active on a project. This means that if you want to create a new approval flow to use for all projects, it currently needs to be set manually for each project. - We are looking into a possible solution for mass-updating the approval flow.
"Show all" in e-Invoice has new logic - - Currently, selecting or clearing Show all makes no difference. When Show all is selected, the result should be that you see all invoices where you are included in the approval flow at any stage, except for finance administrators, who see all invoices when Show all is selected. When Show all is cleared, you should only see the invoices on which it is your turn to act. A solution is being worked on.
The "to do" count bubble on the e-Invoice button counts differently than before. - We are looking into how this should work going forward
The Project Manager column is missing in e-Invoice. - It is currently being tested. If the tests go well, it will be released before the end of the week. All project managers will be displayed. We are looking into a new development where we have a column displaying the next person in the approval chain. There is a discussion about adding another column showing the next person in the approval chain.
Approvers and authorized approvers cannot see construction VAT lines accounted for by the finance administrator - This is an active decision because approval is now performed at the line level. We are nevertheless looking into a possible solution to show that the invoice has been accounted for using different VAT.
There are indications that line-level interpretation works differently than before - Line-level interpretation does not work as it should. Export is not selected by default, and values are not interpreted. Work is underway on a fix to be released shortly. Until then, Export must be selected manually and the values must be entered.
As an authorized approver, you cannot simply approve the invoice in its entirety without escalating first. - To allow an authorized approver to approve all steps on the invoice, it is now necessary to use Escalate. This is according to the specification, as it was previously too easy to approve the entire invoice.
It is not possible to send email from e-Invoice, for example, to dispute an invoice - Bug; a solution is being worked on
It is not possible to account for accounts that are not marked as expense accounts in the chart of accounts
- We will make it possible to account for all accounts in the chart of accounts. Until then, you can work around this by marking the account as an expense account in the chart of accounts, but then it will appear in all drop-down lists for expenses, not just in e-Invoice, which may be worth keeping in mind. If you can wait until next week before accounting for these, that is recommended.
Accounting is not automatically saved when ready for approval - We are looking into this. Save your changed accounting lines before clicking Ready for approval.
In some cases where steps 1 and 2 are approved by the same person, the approval cannot be revoked - This will be corrected. If you need to revoke approval on a line before then, contact support.
Displaying project names - A solution is being developed to display them both in the overview and on the accounting lines.
Including subprojects in the approval flow does not work as intended - We are looking into this.
Current solution: Set a different approval chain for each project.
The project list is now filtered by user - For some customers, this does not make the work easier. We are looking into how this should work going forward. The finance administrator sees all projects and must distribute the invoice lines to the correct project.
Warning if someone in the approval chain is missing - If, for example, a site manager has been added as part of the approval chain but no site manager has been specified on the project, we want to display this in e-Invoice. We are looking into a solution.
A due date is now required in e-Invoice; previously, it could be omitted - However, it is required in the financial system and was previously resolved through the integration when the value in e-Invoice was blank. Solution: Enter a due date. We will look into whether this should be changed back, but it is not the highest priority.
Clarification regarding the possibility of adding an attachment in e-Invoice - You can add an attachment in e-Invoice, but note that the attachment is not transferred to the financial system or to posted costs in Next.

The new function that allows linked lines to be released on a customer invoice causes a discrepancy in revenue accounting if the line originates from several different AO/ÄTA. - A fix is being worked on

RESOLVED (2026-10-06)

- It is not possible to revoke an approval as the final approver when the invoice has been approved in step 1 or step 2 by another authorized approver. - To revoke an approval for an earlier step in the approval chain, select "Escalate approval" and then click Revoke approval.

- The green check mark is missing on invoices approved before the release.
Solution: Revoke the approval and approve the invoice again; the green check mark will then appear. Alternatively, approve it in the next step; the invoice will reload and receive two green check marks.

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2026-10-08

Questions received by our support team and their status

It is not possible to change the accounting as the final approver. - Current solution: The person who approved most recently revokes their approval, changes the accounting to the correct one, and approves again. Make sure that the person who is going to approve has the right to manage accounting. This is shown under the project's approval flow. We are looking into how this should work going forward
A final approver cannot remove another final approver's approval, even if they belong to the same cost center - We are looking into how this should work going forward
It is not possible to select several invoices for approval at the same time. - This is because approval is now performed at the line level. We are looking into whether a solution should be implemented to handle the lines of several invoices at once.
It is not possible to change an approval flow specified as active on a project. This means that if you want to create a new approval flow to use for all projects, it currently needs to be set manually for each project. - We are looking into a possible solution for mass-updating the approval flow.
"Show all" in e-Invoice has new logic - We are looking into how this should work going forward
The "to do" count bubble on the e-Invoice button counts differently than before. - We are looking into how this should work going forward
The Project Manager column is missing in e-Invoice. - It is currently being tested. If the tests go well, it will be released before the end of the week. All project managers will be displayed. We are looking into a new development where we have a column displaying the next person in the approval chain. There is a discussion about adding another column showing the next person in the approval chain.
Approvers and authorized approvers cannot see construction VAT lines accounted for by the finance administrator - This is an active decision because approval is now performed at the line level. We are nevertheless looking into a possible solution to show that the invoice has been accounted for using different VAT.
There are indications that line-level interpretation works differently than before - Line-level interpretation does not work as it should. Export is not selected by default, and values are not interpreted. Work is underway on a fix to be released shortly. Until then, Export must be selected manually and the values must be entered.
As an authorized approver, you cannot simply approve the invoice in its entirety without escalating first. - To allow an authorized approver to approve all steps on the invoice, it is now necessary to use Escalate. This is according to the specification, as it was previously too easy to approve the entire invoice.
It is not possible to send email from e-Invoice, for example, to dispute an invoice - Bug; a solution is being worked on
It is not possible to account for accounts that are not marked as expense accounts, for example, class 1 and 2 accounts - We will make it possible to adjust this so that class 1 and 2 accounts can be used for accounting even if they are not marked as expense accounts. Until then, you can work around this by marking the account as an expense account in the chart of accounts, but then it will appear in all drop-down lists for expenses, not just in e-Invoice, which may be worth keeping in mind. If you can wait until next week before accounting for these, that is recommended.
Accounting is not automatically saved when ready for approval - We are looking into this. Save your changed accounting lines before clicking Ready for approval.
In some cases where steps 1 and 2 are approved by the same person, the approval cannot be revoked - This will be corrected. If you need to revoke approval on a line before then, contact support.
Displaying project names - A solution is being developed to display them both in the overview and on the accounting lines.
Including subprojects in the approval flow does not work as intended - We are looking into this.
Current solution: Set a different approval chain for each project.
The project list is now filtered by user - For some customers, this does not make the work easier. We are looking into how this should work going forward. The finance administrator sees all projects and must distribute the invoice lines to the correct project.
Warning if someone in the approval chain is missing - If, for example, a site manager has been added as part of the approval chain but no site manager has been specified on the project, we want to display this in e-Invoice. We are looking into a solution

The new function that allows linked lines to be released on a customer invoice causes a discrepancy in revenue accounting if the line originates from several different AO/ÄTA. - A fix is being worked on

RESOLVED (2026-10-06)

- It is not possible to revoke an approval as the final approver when the invoice has been approved in step 1 or step 2 by another authorized approver. - To revoke an approval for an earlier step in the approval chain, select "Escalate approval" and then click Revoke approval.

- The green check mark is missing on invoices approved before the release.
Solution: Revoke the approval and approve the invoice again; the green check mark will then appear. Alternatively, approve it in the next step; the invoice will reload and receive two green check marks.

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2026-10-07 at 10:00 AM

Questions received by our support team and their status

It is not possible to change the accounting as the final approver. - Current solution: The person who approved most recently revokes their approval, changes the accounting to the correct one, and approves again. We are looking into how this should work going forward
A final approver cannot remove another final approver's approval, even if they belong to the same cost center - We are looking into how this should work going forward
It is not possible to select several invoices for approval at the same time. - This is because approval is now performed at the line level. We are looking into whether a solution should be implemented to handle the lines of several invoices at once.
It is not possible to change an approval flow specified as active on a project. This means that if you want to create a new approval flow to use for all projects, it currently needs to be set manually for each project. - We are looking into a possible solution for mass-updating the approval flow.
"Show all" in e-Invoice has new logic - We are looking into how this should work going forward
The "to do" count bubble on the e-Invoice button counts differently than before. - We are looking into how this should work going forward
The Project Manager column is missing in e-Invoice. - It is currently being tested. If the tests go well, it will be released before the end of the week. All project managers will be displayed. We are looking into a new development where we have a column displaying the next person in the approval chain.
Approvers and authorized approvers cannot see construction VAT lines accounted for by the finance administrator - This is an active decision because approval is now performed at the line level. We are nevertheless looking into a possible solution to show that the invoice has been accounted for using different VAT.
There are indications that line-level interpretation works differently than before - Under investigation
As an authorized approver, you cannot simply approve the invoice in its entirety without escalating first. - To allow an authorized approver to approve all steps on the invoice, it is now necessary to use Escalate. This is according to the specification, as it was previously too easy to approve the entire invoice.
It is not possible to send email from e-Invoice, for example, to dispute an invoice - Bug; a solution is being worked on

The new function that allows linked lines to be released on a customer invoice causes a discrepancy in revenue accounting if the line originates from several different AO/ÄTA. - A fix is being worked on

An FAQ is being prepared to answer the most common questions we have received during the first days of the new e-Invoice! It will be linked here!

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2026-10-06 at 3:20 PM

RESOLVED

- It is not possible to revoke an approval as the final approver when the invoice has been approved in step 1 or step 2 by another authorized approver. - To revoke an approval for an earlier step in the approval chain, select "Escalate approval" and then click Revoke approval.

- The green check mark is missing on invoices approved before the release.
Solution: Revoke the approval and approve the invoice again; the green check mark will then appear. Alternatively, approve it in the next step; the invoice will reload and receive two green check marks.

Remaining

It is not possible to change the accounting as the final approver. - We are looking into how this should work going forward
A final approver cannot remove another final approver's approval, even if they belong to the same cost center and - We are looking into how this should work going forward
It is not possible to select several invoices for approval at the same time. - We are looking into how this should work going forward
It is not possible to change an approval flow specified on a project. This means that if you want to create a new approval flow to use for all projects, it currently needs to be set manually for each project. - We are looking into how this should work going forward
"Show all" in e-Invoice has new logic - We are looking into how this should work going forward
The "to do" count bubble on the e-Invoice button counts differently than before. - We are looking into how this should work going forward
The Project Manager column is missing in e-Invoice. - We are looking into how this should work going forward

The new function that allows linked lines to be released on a customer invoice causes a discrepancy in revenue accounting if the line originates from several different AO/ÄTA. - A fix is being worked on

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2026-10-06 at 10:50 AM

Known issues

We are aware of the following issues in e-Invoice and are working to resolve them:

It is not possible to change the accounting as the final approver. - We are looking into how this should work going forward
It is not possible to revoke an approval as the final approver when the invoice has been approved in step 1 or step 2 by another authorized approver - We are looking into how this should work going forward
The green check mark is missing on invoices approved before the release.
Solution: Revoke the approval and approve the invoice again; the green check mark will then appear. Alternatively, approve it in the next step; the invoice will reload and receive two green check marks.
It is not possible to select several invoices for approval at the same time. - We are looking into how this should work going forward
It is not possible to change an approval flow specified on a project. This means that if you want to create a new approval flow to use for all projects, it currently needs to be set manually for each project. - We are looking into how this should work going forward
"Show all" in e-Invoice has new logic - We are looking into how this should work going forward
The "to do" count bubble on the e-Invoice button counts differently than before. - We are looking into how this should work going forward

Performance

We have received indications that invoices with many accounting lines may take a long time to open and manage. If you notice this, please contact us with a recording of it.

Requests from several of you

Thank you for sharing your feedback. We have received the following requests and are looking into how best to solve them:

The Project Manager column is missing in e-Invoice.

We are aware that the Project Manager column has been removed, and this is due to the new approval flow. Under the "Approval flow" button in e-Invoice, you can see who is going to approve at the next step.

With the new approval flow, it is not certain that the project manager will be the person who approves at the next step. Since approval is now performed at the line level, there may also be several people included in the approval flow. This means that there may be several people next in line to approve the invoice.

We are collecting information about why you want the column and what purpose it serves.

This article is updated continuously until everything has been resolved.

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2026-10-09 Status in Next Project - e-Invoice and Revenue Accounting