2026-10-21 Status in Next Project - e-Invoice and Revenue Accounting – Helpdesk

Here you will find an FAQ for e-Invoice

2026-10-21

On Thursday, October 22, we will release an additional update focused entirely on Next e-Invoice. The release resolves several of the items in the list below. Read more here

RESOLVED in the October 19 release

The new functionality that allows linked lines to be released on a customer invoice causes a discrepancy in the revenue accounting if the line originated from several different work orders/change orders. - Fixed, and a discrepancy no longer occurs.
Display of project name - Now available in e-Invoice
Accounting is not automatically saved when marked ready for approval - Accounting is now automatically saved when marked ready for approval.
Improvements when creating order lines. The export box is now checked by default for lines where an item has been found in the supplier's price list (remember to review your supplier register and link a price list to the supplier to optimize matching), but you can still change it yourself. If the invoice has several projects, the project from accounting line 1 is suggested automatically, so that you can approve with one click. You can change the project to any of the invoice's projects.

Under review!
It is not possible to change the accounting as the final approver. - Current workaround: The person who approved most recently withdraws their approval, changes the accounting to the correct one, and approves again. Make sure that the person who is supposed to approve has permission to manage accounting. This is shown under the project's approval flow. Under review regarding how this should work going forward
A final approver cannot remove another final approver's approval even if they belong to the same cost center - Under review regarding how this should work going forward
It is not possible to change an approval flow that is designated as active on a project. This means that if you want to create a new approval flow to use on all projects, it currently needs to be set manually for each project. - Reviewing a possible solution for mass-updating the approval flow.
The bubble showing the number of "to-do" items on the e-Invoice button counts differently than before. - Under review regarding how this should work going forward
It is not possible to select multiple invoices for approval at the same time. - This is because approval is now at the line level. Reviewing whether a solution should be developed to handle the lines of multiple invoices at once.
Including subprojects in the approval flow does not work as intended - Under review.
Current workaround: set a different approval path for each project.
The project list is now filtered per user - For some customers, this does not make the work easier. We are reviewing how this should work going forward. Finance administrators can see all projects and distribute the invoice lines to the correct projects.
Warning when someone in the approval path is missing - For example, if a site manager has been added as part of the approval path but no site manager has been specified on the project, we want to visualize this in e-Invoice. Reviewing a solution
A due date is now required in e-Invoice; previously, it could be omitted - However, it is required in the accounting system and was previously handled through the integration when the value in e-Invoice was blank. Solution: Enter a due date. We will review whether this should be changed back, but it is not the highest priority.
Clarification regarding the option to add an attachment in e-Invoice - You can add an attachment in e-Invoice, but note that the attachment is not transferred to the accounting system or to posted costs in Next.
Performance issues in e-Invoice - A handful of customers have reported performance issues in e-Invoice, with certain actions taking a long time. We are investigating why these customers are affected.
There are indications that line-level Interpretation works differently than before - A partial correction has been made. Export is not checked by default, and the project is not retrieved. We are looking into this!
Current workaround: Export must be checked manually until this is resolved, and the values must be entered manually. Note! Also make sure that you have entered a prioritized price list. This is specified for the supplier in the supplier register, under the "Advanced" tab, to ensure the correct matching with items.
The entire page must be reloaded when creating a new supplier in e-Invoice - Affects some customers. If you experience this, please contact support and show what happens.
A timestamp is missing from the approval in e-Invoice - A correction is being worked on
Credit yes or no is only possible before an invoice is marked "Ready for approval" - Under review and will be adjusted.
Accounting cannot be saved - In some cases, when invoices are filtered, focus is lost and the accounting cannot be saved. This will be fixed. Current workaround: Select the invoice.
In some cases where steps 1 and 2 are approved by the same person, the approval cannot be withdrawn – A correction is being developed
Retrieving previous accounting does not work - A correction is being developed
Reminder emails to approve an invoice are also sent for invoices that have been disputed. - We are looking into this

2026-10-20

On Thursday, October 22, we will release an additional update focused entirely on Next e-Invoice. The release resolves several of the items in the list below. Read more here

2026-10-16

RESOLVED!

(2026-10-09)

"Show all" in e-Invoice has new logic – If you check Show all, you will see all invoices where you are included in the approval flow at any step, except finance administrators, who see all invoices when Show all is checked. When Show all is unchecked, you will only see the invoices where it is your turn to take action.
It is not possible to send emails from e-Invoice, for example, to dispute an invoice - It is once again possible to send emails from e-Invoice
The Project manager column is missing in e-Invoice. – It is now once again possible to view the project manager column. All project managers are displayed. We are continuing to review a new development with a column that displays the next person in the approval path.
It is not possible to post to accounts that are not marked as expense accounts in the chart of accounts - All accounts can now be selected when posting
Poor performance in the forecast - Not previously communicated, but this has also been resolved in this fix
There are indications that line-level Interpretation works differently than before - A partial correction has been made for line-level interpretation.

(2026-10-06)

It is not possible to withdraw an approval as the final approver when the invoice has been approved in step 1 or step 2 by another approver. - To withdraw an approval for an earlier step in the approval chain, check "Escalate approval" and then click Withdraw approval.
The green check mark is missing on invoices that were approved before the release.
Solution: Withdraw the approval and approve the invoice again, and the green check mark will appear. Alternatively, approve it in the next step, and the invoice will reload and receive two green check marks.

Questions received by our support team and their status

Coming in the October 19 release

The new functionality that allows linked lines to be released on a customer invoice causes a discrepancy in the revenue accounting if the line originated from several different work orders/change orders. - A correction is being worked on - Coming in the October 19 release
Display of project name - A solution is being developed to display it both in the overview and in the accounting lines. Coming in the October 19 release.
Accounting is not automatically saved when marked ready for approval - Under review. Save your changed accounting lines before clicking ready for approval. - Coming in the October 19 release.

Under review!

It is not possible to change the accounting as the final approver. - Current workaround: The person who approved most recently withdraws their approval, changes the accounting to the correct one, and approves again. Make sure that the person who is supposed to approve has permission to manage accounting. This is shown under the project's approval flow. Under review regarding how this should work going forward
A final approver cannot remove another final approver's approval even if they belong to the same cost center - Under review regarding how this should work going forward
It is not possible to change an approval flow that is designated as active on a project. This means that if you want to create a new approval flow to use on all projects, it currently needs to be set manually for each project. - Reviewing a possible solution for mass-updating the approval flow.
The bubble showing the number of "to-do" items on the e-Invoice button counts differently than before. - Under review regarding how this should work going forward
It is not possible to select multiple invoices for approval at the same time. - This is because approval is now at the line level. Reviewing whether a solution should be developed to handle the lines of multiple invoices at once.
Including subprojects in the approval flow does not work as intended - Under review.
Current workaround: set a different approval path for each project.
The project list is now filtered per user - For some customers, this does not make the work easier. We are reviewing how this should work going forward. Finance administrators can see all projects and distribute the invoice lines to the correct projects.
Warning when someone in the approval path is missing - For example, if a site manager has been added as part of the approval path but no site manager has been specified on the project, we want to visualize this in e-Invoice. Reviewing a solution
A due date is now required in e-Invoice; previously, it could be omitted - However, it is required in the accounting system and was previously handled through the integration when the value in e-Invoice was blank. Solution: Enter a due date. We will review whether this should be changed back, but it is not the highest priority.
Clarification regarding the option to add an attachment in e-Invoice - You can add an attachment in e-Invoice, but note that the attachment is not transferred to the accounting system or to posted costs in Next.
Performance issues in e-Invoice - A handful of customers have reported performance issues in e-Invoice, with certain actions taking a long time. We are investigating why these customers are affected.
There are indications that line-level Interpretation works differently than before - A partial correction has been made. Export is not checked by default, and the project is not retrieved. We are looking into this!
Current workaround: Export must be checked manually until this is resolved, and the values must be entered manually. Note! Also make sure that you have entered a prioritized price list. This is specified for the supplier in the supplier register, under the "Advanced" tab, to ensure the correct matching with items.
The entire page must be reloaded when creating a new supplier in e-Invoice - Affects some customers. If you experience this, please contact support and show what happens.
A timestamp is missing from the approval in e-Invoice - A correction is being worked on
Credit yes or no is only possible before an invoice is marked "Ready for approval" - Under review and will be adjusted.
Accounting cannot be saved - In some cases, when invoices are filtered, focus is lost and the accounting cannot be saved. This will be fixed. Current workaround: Select the invoice.
In some cases where steps 1 and 2 are approved by the same person, the approval cannot be withdrawn – A correction is being developed
Retrieving previous accounting does not work - A correction is being developed
Reminder emails to approve an invoice are also sent for invoices that have been disputed. - We are looking into this

Changes we have received feedback about but that will not be changed because they are according to specification
As an approver, you cannot simply approve the invoice in its entirety without escalating first. - For an approver to approve all steps on the invoice, they must now use escalation. This is according to the specification because it was previously too easy to approve the entire invoice.
Approvers and reviewers cannot see construction VAT lines posted by the finance administrator - This is an active decision because approval is now at the line level. A possible solution to visualize that the invoice has been posted with a different VAT rate is nevertheless being reviewed.

2026-10-15

Here you will find an FAQ for e-Invoice

RESOLVED!

(2026-10-09)

"Show all" in e-Invoice has new logic – If you check Show all, you will see all invoices where you are included in the approval flow at any step, except finance administrators, who see all invoices when Show all is checked. When Show all is unchecked, you will only see the invoices where it is your turn to take action.
It is not possible to send emails from e-Invoice, for example, to dispute an invoice - It is once again possible to send emails from e-Invoice
The Project manager column is missing in e-Invoice. – It is now once again possible to view the project manager column. All project managers are displayed. We are continuing to review a new development with a column that displays the next person in the approval path.
It is not possible to post to accounts that are not marked as expense accounts in the chart of accounts - All accounts can now be selected when posting
Poor performance in the forecast - Not previously communicated, but this has also been resolved in this fix
There are indications that line-level Interpretation works differently than before - A partial correction has been made for line-level interpretation.

(2026-10-06)

It is not possible to withdraw an approval as the final approver when the invoice has been approved in step 1 or step 2 by another approver. - To withdraw an approval for an earlier step in the approval chain, check "Escalate approval" and then click Withdraw approval.
The green check mark is missing on invoices that were approved before the release.
Solution: Withdraw the approval and approve the invoice again, and the green check mark will appear. Alternatively, approve it in the next step, and the invoice will reload and receive two green check marks.

Questions received by our support team and their status

Coming in the October 19 release

The new functionality that allows linked lines to be released on a customer invoice causes a discrepancy in the revenue accounting if the line originated from several different work orders/change orders. - A correction is being worked on - Coming in the October 19 release
Display of project name - A solution is being developed to display it both in the overview and in the accounting lines. Coming in the October 19 release.
Accounting is not automatically saved when marked ready for approval - Under review. Save your changed accounting lines before clicking ready for approval. - Coming in the October 19 release.

Under review!

It is not possible to change the accounting as the final approver. - Current workaround: The person who approved most recently withdraws their approval, changes the accounting to the correct one, and approves again. Make sure that the person who is supposed to approve has permission to manage accounting. This is shown under the project's approval flow. Under review regarding how this should work going forward
A final approver cannot remove another final approver's approval even if they belong to the same cost center - Under review regarding how this should work going forward
It is not possible to change an approval flow that is designated as active on a project. This means that if you want to create a new approval flow to use on all projects, it currently needs to be set manually for each project. - Reviewing a possible solution for mass-updating the approval flow.
The bubble showing the number of "to-do" items on the e-Invoice button counts differently than before. - Under review regarding how this should work going forward
It is not possible to select multiple invoices for approval at the same time. - This is because approval is now at the line level. Reviewing whether a solution should be developed to handle the lines of multiple invoices at once.
Including subprojects in the approval flow does not work as intended - Under review.
Current workaround: set a different approval path for each project.
The project list is now filtered per user - For some customers, this does not make the work easier. We are reviewing how this should work going forward. Finance administrators can see all projects and distribute the invoice lines to the correct projects.
Warning when someone in the approval path is missing - For example, if a site manager has been added as part of the approval path but no site manager has been specified on the project, we want to visualize this in e-Invoice. Reviewing a solution
A due date is now required in e-Invoice; previously, it could be omitted - However, it is required in the accounting system and was previously handled through the integration when the value in e-Invoice was blank. Solution: Enter a due date. We will review whether this should be changed back, but it is not the highest priority.
Clarification regarding the option to add an attachment in e-Invoice - You can add an attachment in e-Invoice, but note that the attachment is not transferred to the accounting system or to posted costs in Next.
Performance issues in e-Invoice - A handful of customers have reported performance issues in e-Invoice, with certain actions taking a long time. We are investigating why these customers are affected.
There are indications that line-level Interpretation works differently than before - A partial correction has been made. Export is not checked by default, and the project is not retrieved. We are looking into this!
Current workaround: Export must be checked manually until this is resolved, and the values must be entered manually. Note! Also make sure that you have entered a prioritized price list. This is specified for the supplier in the supplier register, under the "Advanced" tab, to ensure the correct matching with items.
The entire page must be reloaded when creating a new supplier in e-Invoice - Affects some customers. If you experience this, please contact support and show what happens.
A timestamp is missing from the approval in e-Invoice - A correction is being worked on
Credit yes or no is only possible before an invoice is marked "Ready for approval" - Under review and will be adjusted.
Accounting cannot be saved - In some cases, when invoices are filtered, focus is lost and the accounting cannot be saved. This will be fixed. Current workaround: Select the invoice.
In some cases where steps 1 and 2 are approved by the same person, the approval cannot be withdrawn – A correction is being developed
Retrieving previous accounting does not work - A correction is being developed

Changes we have received feedback about but that will not be changed because they are according to specification
As an approver, you cannot simply approve the invoice in its entirety without escalating first. - For an approver to approve all steps on the invoice, they must now use escalation. This is according to the specification because it was previously too easy to approve the entire invoice.
Approvers and reviewers cannot see construction VAT lines posted by the finance administrator - This is an active decision because approval is now at the line level. A possible solution to visualize that the invoice has been posted with a different VAT rate is nevertheless being reviewed.

---------------------------------------------------------------------------------------------------------------------

2026-10-12

Here you will find an FAQ for e-Invoice

RESOLVED (2026-10-09)

It is not possible to send emails from e-Invoice, for example, to dispute an invoice - It is once again possible to send emails from e-Invoice

"Show all" in e-Invoice has new logic – If you check Show all, you will see all invoices where you are included in the approval flow at any step, except finance administrators, who see all invoices when Show all is checked. When Show all is unchecked, you will only see the invoices where it is your turn to take action.

The Project manager column is missing in e-Invoice. – It is now once again possible to view the project manager column. All project managers are displayed. We are continuing to review a new development with a column that displays the next person in the approval path.

It is not possible to post to accounts that are not marked as expense accounts in the chart of accounts - All accounts can now be selected when posting

Poor performance in the forecast - Not previously communicated, but this has also been resolved in this fix

There are indications that line-level Interpretation works differently than before - A partial correction has been made for line-level interpretation.

RESOLVED (2026-10-06)

- It is not possible to withdraw an approval as the final approver when the invoice has been approved in step 1 or step 2 by another approver. - To withdraw an approval for an earlier step in the approval chain, check "Escalate approval" and then click Withdraw approval.

- The green check mark is missing on invoices that were approved before the release.
Solution: Withdraw the approval and approve the invoice again, and the green check mark will appear. Alternatively, approve it in the next step, and the invoice will reload and receive two green check marks.

Questions received by our support team and their status

It is not possible to change the accounting as the final approver. - Current workaround: The person who approved most recently withdraws their approval, changes the accounting to the correct one, and approves again. Make sure that the person who is supposed to approve has permission to manage accounting. This is shown under the project's approval flow. Under review regarding how this should work going forward
A final approver cannot remove another final approver's approval even if they belong to the same cost center - Under review regarding how this should work going forward
It is not possible to select multiple invoices for approval at the same time. - This is because approval is now at the line level. Reviewing whether a solution should be developed to handle the lines of multiple invoices at once.
It is not possible to change an approval flow that is designated as active on a project. This means that if you want to create a new approval flow to use on all projects, it currently needs to be set manually for each project. - Reviewing a possible solution for mass-updating the approval flow.
The bubble showing the number of "to-do" items on the e-Invoice button counts differently than before. - Under review regarding how this should work going forward
Approvers and reviewers cannot see construction VAT lines posted by the finance administrator - This is an active decision because approval is now at the line level. A possible solution to visualize that the invoice has been posted with a different VAT rate is nevertheless being reviewed.
As an approver, you cannot simply approve the invoice in its entirety without escalating first. - For an approver to approve all steps on the invoice, they must now use escalation. This is according to the specification because it was previously too easy to approve the entire invoice.
Accounting is not automatically saved when marked ready for approval - Under review. Save your changed accounting lines before clicking ready for approval.
Display of project name - A solution is being developed to display it both in the overview and in the accounting lines.
Including subprojects in the approval flow does not work as intended - Under review.
Current workaround: set a different approval path for each project.
The project list is now filtered per user - For some customers, this does not make the work easier. We are reviewing how this should work going forward. Finance administrators can see all projects and distribute the invoice lines to the correct projects.
Warning when someone in the approval path is missing - For example, if a site manager has been added as part of the approval path but no site manager has been specified on the project, we want to visualize this in e-Invoice. Reviewing a solution
A due date is now required in e-Invoice; previously, it could be omitted - However, it is required in the accounting system and was previously handled through the integration when the value in e-Invoice was blank. Solution: Enter a due date. We will review whether this should be changed back, but it is not the highest priority.
Clarification regarding the option to add an attachment in e-Invoice - You can add an attachment in e-Invoice, but note that the attachment is not transferred to the accounting system or to posted costs in Next.
Performance issues in e-Invoice - A handful of customers have reported performance issues in e-Invoice, with certain actions taking a long time. We are investigating why these customers are affected.
There are indications that line-level Interpretation works differently than before - A partial correction has been made. There are indications that, for example, export is not checked by default and that the project is not retrieved. We are looking into this! Current workaround: Export must be checked manually until this is resolved, and the values must be entered manually

The new functionality that allows linked lines to be released on a customer invoice causes a discrepancy in the revenue accounting if the line originated from several different work orders/change orders. - A correction is being worked on

2026-10-09

Questions received by our support team and their status

It is not possible to change the accounting as the final approver. - Current workaround: The person who approved most recently withdraws their approval, changes the accounting to the correct one, and approves again. Make sure that the person who is supposed to approve has permission to manage accounting. This is shown under the project's approval flow. Under review regarding how this should work going forward
A final approver cannot remove another final approver's approval even if they belong to the same cost center - Under review regarding how this should work going forward
It is not possible to select multiple invoices for approval at the same time. - This is because approval is now at the line level. Reviewing whether a solution should be developed to handle the lines of multiple invoices at once.
It is not possible to change an approval flow that is designated as active on a project. This means that if you want to create a new approval flow to use on all projects, it currently needs to be set manually for each project. - Reviewing a possible solution for mass-updating the approval flow.
"Show all" in e-Invoice has new logic - - Checking or unchecking Show all currently makes no difference. When Show all is checked, it should show all invoices where you are included in the approval flow at any step, except finance administrators, who see all invoices when Show all is checked. When Show all is unchecked, you should only see the invoices where it is your turn to take action. A solution is being worked on.
The bubble showing the number of "to-do" items on the e-Invoice button counts differently than before. - Under review regarding how this should work going forward
The Project manager column is missing in e-Invoice. - Currently being tested; if the tests go well, it will be released before the end of the week. All project managers will be displayed. A new development is being reviewed with a column that displays the next person in the approval path. There is a discussion about adding another column showing the next person in the approval path.
Approvers and reviewers cannot see construction VAT lines posted by the finance administrator - This is an active decision because approval is now at the line level. A possible solution to visualize that the invoice has been posted with a different VAT rate is nevertheless being reviewed.
There are indications that line-level Interpretation works differently than before - Line-level Interpretation does not work as it should. Export is not checked by default and values are not interpreted. A correction is being worked on for release shortly. Export must be checked manually until then, and the values must be entered manually.
As an approver, you cannot simply approve the invoice in its entirety without escalating first. - For an approver to approve all steps on the invoice, they must now use escalation. This is according to the specification because it was previously too easy to approve the entire invoice.
It is not possible to send emails from e-Invoice, for example, to dispute an invoice - Bug; a solution is being worked on
It is not possible to post to accounts that are not marked as expense accounts in the chart of accounts
- We will make it possible to post to all accounts in the chart of accounts. Until then, you can work around this by marking the account as an expense account in the chart of accounts, but then it will appear in all expense drop-down lists, not just in e-Invoice, which is worth keeping in mind. If you can wait until next week before posting to these accounts, that is recommended.
Accounting is not automatically saved when marked ready for approval - Under review. Save your changed accounting lines before clicking ready for approval.
In some cases where steps 1 and 2 are approved by the same person, the approval cannot be withdrawn - This will be fixed. If you need to withdraw approval for a line before then, contact support.
Display of project name - A solution is being developed to display it both in the overview and in the accounting lines.
Including subprojects in the approval flow does not work as intended - Under review.
Current workaround: set a different approval path for each project.
The project list is now filtered per user - For some customers, this does not make the work easier. We are reviewing how this should work going forward. Finance administrators can see all projects and distribute the invoice lines to the correct projects.
Warning when someone in the approval path is missing - For example, if a site manager has been added as part of the approval path but no site manager has been specified on the project, we want to visualize this in e-Invoice. Reviewing a solution
A due date is now required in e-Invoice; previously, it could be omitted - However, it is required in the accounting system and was previously handled through the integration when the value in e-Invoice was blank. Solution: Enter a due date. We will review whether this should be changed back, but it is not the highest priority.
Clarification regarding the option to add an attachment in e-Invoice - You can add an attachment in e-Invoice, but note that the attachment is not transferred to the accounting system or to posted costs in Next.

The new functionality that allows linked lines to be released on a customer invoice causes a discrepancy in the revenue accounting if the line originated from several different work orders/change orders. - A correction is being worked on

It is not possible to change the accounting as the final approver. - Current workaround: The person who approved most recently withdraws their approval, changes the accounting to the correct one, and approves again. Make sure that the person who is supposed to approve has permission to manage accounting. This is shown under the project's approval flow. Under review regarding how this should work going forward
A final approver cannot remove another final approver's approval even if they belong to the same cost center - Under review regarding how this should work going forward
It is not possible to select multiple invoices for approval at the same time. - This is because approval is now at the line level. Reviewing whether a solution should be developed to handle the lines of multiple invoices at once.
It is not possible to change an approval flow that is designated as active on a project. This means that if you want to create a new approval flow to use on all projects, it currently needs to be set manually for each project. - Reviewing a possible solution for mass-updating the approval flow.
"Show all" in e-Invoice has new logic - Under review regarding how this should work going forward
The bubble showing the number of "to-do" items on the e-Invoice button counts differently than before. - Under review regarding how this should work going forward
The Project manager column is missing in e-Invoice. - Currently being tested; if the tests go well, it will be released before the end of the week. All project managers will be displayed. A new development is being reviewed with a column that displays the next person in the approval path. There is a discussion about adding another column showing the next person in the approval path.
Approvers and reviewers cannot see construction VAT lines posted by the finance administrator - This is an active decision because approval is now at the line level. A possible solution to visualize that the invoice has been posted with a different VAT rate is nevertheless being reviewed.
There are indications that line-level Interpretation works differently than before - Line-level Interpretation does not work as it should. Export is not checked by default and values are not interpreted. A correction is being worked on for release shortly. Export must be checked manually until then, and the values must be entered manually.
As an approver, you cannot simply approve the invoice in its entirety without escalating first. - For an approver to approve all steps on the invoice, they must now use escalation. This is according to the specification because it was previously too easy to approve the entire invoice.
It is not possible to send emails from e-Invoice, for example, to dispute an invoice - Bug; a solution is being worked on
It is not possible to post to accounts that are not marked as expense accounts, for example, accounts 1 and 2 - We will make it possible to post to accounts 1 and 2 even if they are not marked as expense accounts. Until then, you can work around this by marking the account as an expense account in the chart of accounts, but then it will appear in all expense drop-down lists, not just in e-Invoice, which is worth keeping in mind. If you can wait until next week before posting to these accounts, that is recommended.
Accounting is not automatically saved when marked ready for approval - Under review. Save your changed accounting lines before clicking ready for approval.
In some cases where steps 1 and 2 are approved by the same person, the approval cannot be withdrawn - This will be fixed. If you need to withdraw approval for a line before then, contact support.
Display of project name - A solution is being developed to display it both in the overview and in the accounting lines.
Including subprojects in the approval flow does not work as intended - Under review.
Current workaround: set a different approval path for each project.
The project list is now filtered per user - For some customers, this does not make the work easier. We are reviewing how this should work going forward. Finance administrators can see all projects and distribute the invoice lines to the correct projects.
Warning when someone in the approval path is missing - For example, if a site manager has been added as part of the approval path but no site manager has been specified on the project, we want to visualize this in e-Invoice. Reviewing a solution

The new functionality that allows linked lines to be released on a customer invoice causes a discrepancy in the revenue accounting if the line originated from several different work orders/change orders. - A correction is being worked on

It is not possible to change the accounting as the final approver. - Current workaround: The person who approved most recently withdraws their approval, changes the accounting to the correct one, and approves again. Under review regarding how this should work going forward
A final approver cannot remove another final approver's approval even if they belong to the same cost center - Under review regarding how this should work going forward
It is not possible to select multiple invoices for approval at the same time. - This is because approval is now at the line level. Reviewing whether a solution should be developed to handle the lines of multiple invoices at once.
It is not possible to change an approval flow that is designated as active on a project. This means that if you want to create a new approval flow to use on all projects, it currently needs to be set manually for each project. - Reviewing a possible solution for mass-updating the approval flow.
"Show all" in e-Invoice has new logic - Under review regarding how this should work going forward
The bubble showing the number of "to-do" items on the e-Invoice button counts differently than before. - Under review regarding how this should work going forward
The Project manager column is missing in e-Invoice. - Currently being tested; if the tests go well, it will be released before the end of the week. All project managers will be displayed. A new development is being reviewed with a column that displays the next person in the approval path.
Approvers and reviewers cannot see construction VAT lines posted by the finance administrator - This is an active decision because approval is now at the line level. A possible solution to visualize that the invoice has been posted with a different VAT rate is nevertheless being reviewed.
There are indications that line-level Interpretation works differently than before - Under investigation
As an approver, you cannot simply approve the invoice in its entirety without escalating first. - For an approver to approve all steps on the invoice, they must now use escalation. This is according to the specification because it was previously too easy to approve the entire invoice.
It is not possible to send emails from e-Invoice, for example, to dispute an invoice - Bug; a solution is being worked on

The new functionality that allows linked lines to be released on a customer invoice causes a discrepancy in the revenue accounting if the line originated from several different work orders/change orders. - A correction is being worked on

A FAQ is being prepared to answer the most common questions we have received during the first few days of the new e-Invoice! It will be linked here!

----------------------------------------------------------------------------------------------------------------------------

2026-10-06 at 3:20 PM

RESOLVED

- It is not possible to withdraw an approval as the final approver when the invoice has been approved in step 1 or step 2 by another approver. - To withdraw an approval for an earlier step in the approval chain, check "Escalate approval" and then click Withdraw approval.

- The green check mark is missing on invoices that were approved before the release.
Solution: Withdraw the approval and approve the invoice again, and the green check mark will appear. Alternatively, approve it in the next step, and the invoice will reload and receive two green check marks.

Remaining

It is not possible to change the accounting as the final approver. - Under review regarding how this should work going forward
A final approver cannot remove another final approver's approval even if they belong to the same cost center and - Under review regarding how this should work going forward
It is not possible to select multiple invoices for approval at the same time. - Under review regarding how this should work going forward
It is not possible to change an approval flow specified on a project. This means that if you want to create a new approval flow to use on all projects, it currently needs to be set manually for each project. - Under review regarding how this should work going forward
"Show all" in e-Invoice has new logic - Under review regarding how this should work going forward
The bubble showing the number of "to-do" items on the e-Invoice button counts differently than before. - Under review regarding how this should work going forward
The Project manager column is missing in e-Invoice. - Under review regarding how this should work going forward

The new functionality that allows linked lines to be released on a customer invoice causes a discrepancy in the revenue accounting if the line originated from several different work orders/change orders. - A correction is being worked on

-----------------------------------------------------------------------------------------------------------------------------

2026-10-06 at 10:50 AM

Known issues

We are aware of the following issues in e-Invoice and are working to resolve them:

It is not possible to change the accounting as the final approver. - Under review regarding how this should work going forward
It is not possible to withdraw an approval as the final approver when the invoice has been approved in step 1 or step 2 by another approver - Under review regarding how this should work going forward
The green check mark is missing on invoices that were approved before the release.
Solution: Withdraw the approval and approve the invoice again, and the green check mark will appear. Alternatively, approve it in the next step, and the invoice will reload and receive two green check marks.
It is not possible to select multiple invoices for approval at the same time. - Under review regarding how this should work going forward
It is not possible to change an approval flow specified on a project. This means that if you want to create a new approval flow to use on all projects, it currently needs to be set manually for each project. - Under review regarding how this should work going forward
"Show all" in e-Invoice has new logic - Under review regarding how this should work going forward
The bubble showing the number of "to-do" items on the e-Invoice button counts differently than before. - Under review regarding how this should work going forward

Performance

We have received indications that invoices with many accounting lines can take a long time to open and manage. If you experience this, please contact us with a recording of the issue.

Requests from several of you

Thank you for sharing your feedback. We have received the following request and are reviewing how best to resolve it:

The Project manager column is missing in e-Invoice.

We are aware that the project manager column has been removed, and this is due to the new approval flow. Under the "Approval flow" button in e-Invoice, you can see who is supposed to approve in the next step.

With the new approval flow, it is not certain that the project manager is the person who should approve in the next step. Since approval is now at the line level, there may also be several people included in the approval flow. This means that there may be several people next in line to approve the invoice.

We are gathering information about why you would like to have the column and what purpose it serves.

This article is updated continuously until everything has been resolved.

Search

Next Helpdesk

2026-10-21 Status in Next Project - e-Invoice and Revenue Accounting

Questions received by our support team and their status

Questions received by our support team and their status