Here you will find an e-Invoice FAQ
2026-10-21
On Thursday, October 22, we will release an additional update focusing entirely on Next e-Invoice. The release resolves several of the items in the list below. Read more here
RESOLVED in the October 19 release
-
The new functionality that allows linked lines to be released on a customer invoice causes a discrepancy in the revenue posting if the line originated from several different work orders/change orders. - Fixed, and a discrepancy no longer occurs.
-
Display of project name - Now available in e-Invoice
-
Posting is not automatically saved when marked ready for approval - Posting is now automatically saved when marked ready for approval.
-
Improvements when creating order lines. The export box is now preselected for lines where an item has been found in the supplier's price list (remember to review your supplier register and link a price list to the supplier to optimize matching), but you can still change it yourself. If the invoice has several projects, the project from posting line 1 is suggested automatically, so that you can approve with one click. You can change the project to any of the invoice's projects.
Under review! - It is not possible to change the posting as the final approver. - Current workaround: The person who last approved revokes their approval, changes the posting to the correct one, and approves again. Make sure that the person who is to approve has the right to manage postings. This is shown under the project's approval flow. We are reviewing how this should work going forward
- A final approver cannot remove another final approver's approval even if they belong to the same cost center - We are reviewing how this should work going forward
- It is not possible to change an approval flow that is specified as active on a project. This means that if you want to create a new approval flow to use on all projects, it currently needs to be set manually for each project. - We are reviewing a possible solution for mass-updating the approval flow.
- The “to do” count bubble on the e-Invoice button counts differently than before. - We are reviewing how this should work going forward
- It is not possible to select multiple invoices for approval at the same time. - This is because approval is now at the line level. We are reviewing whether a solution should be developed to handle the lines of multiple invoices at once.
-
Including subprojects in the approval flow does not work as intended - Under review.
Current workaround: Set a different approval path for each project. - The project list is now filtered per user - For some customers, this does not make the work easier. We are reviewing how this should work going forward. Finance administrators can see all projects and distribute the invoice lines to the correct project.
- Warning when someone in the approval path is missing - For example, if a site manager has been added as part of the approval path but no site manager has been specified on the project, we want to visualize this in e-Invoice. A solution is under review.
- A due date is now required in e-Invoice; previously, it could be omitted - However, it is required in the accounting system and was previously handled through the integration when the value in e-Invoice was empty. Solution: Enter a due date. We will review whether this should be changed back, but it is not the highest priority.
- Clarification regarding the possibility of adding an attachment in e-Invoice - You can add an attachment in e-Invoice, but note that the attachment is not transferred to the accounting system or to posted costs in Next.
- Performance issues in e-Invoice - A handful of customers have reported performance issues in e-Invoice, where certain actions take a long time. We are investigating why these customers are affected.
-
There are indications that line-level interpretation works differently than before - A partial fix has been made. Export is not checked by default, and the project is not retrieved. We are looking into this!
Current workaround: Export must be checked manually until then, and the values must be entered manually. Note! Also make sure that you have entered a prioritized price list. This is specified for the supplier in the supplier register, under the “Advanced” tab, to ensure the correct matching with items. - The entire page must be reloaded when creating a new supplier in e-Invoice - Affects some customers. If you experience this, please contact support and show what happens.
- A timestamp is missing from the approval in e-Invoice - A fix is being worked on
- Credit yes or no is only possible before an invoice is marked “Ready for approval” - Under review and will be adjusted.
- Posting cannot be saved - In some cases, when invoices are filtered, focus is lost and the posting cannot be saved. This will be fixed. Current workaround: Select the invoice.
- In some cases where step 1 and step 2 are approved by the same person, the approval cannot be revoked – A fix is being developed
- Retrieving previous posting does not work - A fix is being developed
- Reminder emails to approve an invoice are also sent for invoices that have been disputed. - We are looking into this
- The “Ready for approval” and “Revoke ready for approval” buttons do not become active - A bug causes the “Ready for approval” button to be unclickable even though the invoice is complete. Current workaround: The user needs to switch between tabs or other invoices to make it work. - A fix is being developed
2026-10-20
On Thursday, October 22, we will release an additional update focusing entirely on Next e-Invoice. The release resolves several of the items in the list below. Read more here