This article explains how to configure and use the Deviation reporting feature in the new mobile solution. It covers the required administrative and module permissions that must be assigned to user groups, as well as step-by-step instructions for navigating the mobile app to view, filter, and create new deviation reports.

If you want to activate Deviation in the new mobile solution, you can find more information here.

Below you'll find instructions on how to set up the right permissions and how to report a deviation using the mobile app.

How do I get started?

First, you'll need to assign the feature permission to the groups that should have access. You can do this by navigating to:
Administration → Groups & Permissions → Administrative Permissions → Menu option: Deviation in Mobile App

Admin Permissions panel showing Mobile App menu choices with Read and Full permission checkboxes.

Each user also needs to have the module permission for Deviation. You can find this setting under:
Administration → Groups & Permissions → Module Permissions → Menu option: Deviation

Module Permissions panel — note the three permission levels available per module.

How does it work?

When you log in to the mobile app, you'll find the Deviation option at the bottom of the navigation bar. If you don't see it right away, tap Show more to reveal it.

Once you're inside the module, you'll see a list of deviations. From here, you can search for a specific deviation or use the Settings button to filter by project.

Overview of Deviations Here you'll see a list of your current deviations. Tap on any deviation to view its details. You can search and filter deviations, and choose which projects you want to display deviations from. Deviation list screen showing entries grouped by date with status indicators.

Detailed Deviation Information This is the detailed view of a deviation. In the example below, a deviation related to blasting has been opened, showing both an image and relevant information. Behind the + button, you'll find options to add additional documents and messages. Deviation detail page showing status, description, reason, and attached documents.

Create New Deviation – Step 1 To create a new deviation, tap the + button. The screen below will appear, where you start by entering the basic details of the deviation — such as the title and description. You can also attach images and documents if needed. Project selection and more detailed information will follow in the next step. Step 1 of 2: Upload photos/documents with title, filename, description, and date fields.

Create New Deviation – Step 2 In step two, you'll enter more detailed information about the deviation — such as the date, which project it belongs to, the type of deviation, who the contact person is, and the reason(s) why the deviation needs to be reported. You can also document the case with messages and add additional photos or documents. Step 2 of Create Deviation wizard; note required fields including Deviation type.