Next Project automatically logs all emails sent from the system—regardless of whether they are sent via "Send email" or through the report function. Each message is recorded with recipients, attachments, and delivery status, without requiring you to do anything extra.
Required permission
To view the consolidated email log under Administration → Communication → Email log, the "Email log" permission is required. This permission is not assigned to any group by default—ask your system administrator to add it to the desired group under Administration.
Existing email archives within modules (for example, Procurement and Variation Orders) do not require separate permission—they are visible to everyone who already has access to the module. The Email log permission is not linked to project permissions.
How to find the email archives
By module: Open the relevant record (for example, a Variation Order) and go to its email archive to view emails associated with that specific record. In the modules, you can also choose to show all emails to view all emails sent from that module in the project you are currently viewing.
Consolidated view: Go to Administration → Communication → Email log for a searchable overview of all emails sent from your Next Project, with columns for, among other things, sender, project, and module reference.
Select a record in the log to view recipients, delivery status for each recipient, and attachments. Attachments can now be downloaded directly from there.
How to interpret delivery status
Emails sent from your database after we activate this email tracking are displayed with delivery status per email and per recipient:
- Green check mark – delivered
- Red X – delivery failed
The status is continuously updated in the log. Emails with the status Pending/Waiting normally reach the recipient, and the status is updated afterward.
Emails sent before the tracking service was activated are displayed only as sent emails, with a neutral envelope icon labeled "Sent", without delivery tracking.
How to send to multiple recipients
When sending to multiple recipients, you choose whether the email should be sent as one shared message to everyone or as separate messages to each recipient.
The choice is made for each send and is not automatically saved for the next time.
Frequently asked questions
Who can view the complete email log?
All users with the "Email log" permission, via Administration → Communication → Email log. Logs within modules are visible to those who already have access to the module.
Can I download attachments from the log?
Yes, for the modules that support the function. Exceptions are invoice emails and certain system-generated notifications, which do not yet have a view in the interface.
Will I still receive emails from support about bounced emails?
No, support no longer sends separate lists of bounced emails. All information about sending status is instead available directly in the email log in Next Project.
How do we activate the central email log in our database?
A system administrator at your organization adds the "Email log" permission to the desired group under Administration.